If a customer owes money to its local business, it is hard not to feel angry as you want to do everything possible to recover the money. But the days of giving the maximum to collect a debt more. The Fair Debt Collection Practices Act, designed to protect consumers from harassment or intimidation, sets clear limits on what can be done to collect a debt from a consumer. The federal debt, including collections> Practices that were once standard, and you could not consider harassment at all.
Moreover, as the local company, we have a more powerful reason to be particularly attentive to the problems of debt collection lawyers. You have something much more valuable at stake than a lawsuit: your business's reputation in the community.
Legal Debt Collection Best Practices
There are plenty of articles on the web that was unclear why English Fair Debt Collection Practices Act says you can and can not do. To give you an idea of the requirements of the law, here are some of the biggest:
* Do not talk about a third of the debt (except collection offices, collection agencies, or the attorney for the debtor).
* No phone call 21:00 to 8:00, or by calling several times in a manner that is annoying.
* No postcards or envelopes containing the> Debt.
* There is no threat to take action that may or not really will not do, such as confiscation of assets in case of an unsecured debt.
* Do not misrepresent yourself (for example, "Hi, This is the editorial Drawing Center. I can talk to John?").
* Do not pay the debt with payments the customer has given instructions apply to other debts
Tips and Tricks for Legal Debt Collections
With all these limits to what can be done tocollect a debt, what can be done legally?
* Speak with the debtor personally on the phone, chances are he or she wants to pay, but it's head. Start by asking what circumstances has kept him or her to pay. Bid to establish a repayment plan.
* You must submit two letters and make phone calls. Many people respond to only one or the other.
Document every part of the collection process. Take notes for each call and keep a copy ofeach letter. If the debt is increasingly going to court, is satisfied that it acted lawfully.
* Watch in relation to the debt of the credit bureaus. If you can, and are willing to do this, we can say that the debtor defaults affect your credit score.
* Best tip of all: give the job to an agency dedicated to the collection. Small business debt collection services start at a minimum of $ 20 debt. The struggle to get paid is a fight out of businessare required to participate in.
Unfortunately, debt collections are a part of business. Just make sure your business local debt collection law is followed to the letter, or legal actions to be part of your business, too.
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