Wednesday, June 13, 2012
Stop Debt Collection Agency Harassment - ChisholmVentures.com
Friday, March 16, 2012
How to Handle a Collection Agency on the telephone
Thursday, March 1, 2012
Collection Agency Really Works!
Sunday, February 26, 2012
Collection Agency
Thursday, February 23, 2012
Childrens Collection Agency
Thursday, February 16, 2012
What Is A Collection Agency? | Collection Agencies
Wednesday, February 15, 2012
Professional Debt Collection & Recovery Agency
Monday, February 13, 2012
Starting A Collection Agency, What You Need To Know
Why do you want to start a collection agency? Are you a bill collector? Think about the reasons why you want to start a collection agency for a minute. I never planned to be a bill collector; I fell into it through a job as an accounts receivable clerk. I found I was really good at debt collection and I enjoyed the work so I kept at it by learning all I could to be the best. I eventually started my own collection agency from home and grew my business and ran the agency for 8 years until selling it to write full time.
A collection agency is a service business that other businesses use, or outsource to, any customers that are not paying on time or not paying at all. They will also use them if they receive bad checks from customers and don't know how to go about collecting on them. A collection agency collects your money that you're not getting from your customers. They keep a commission on what they collect and send you the rest.
Most collection agencies work on a contingency or commission basis. I have always liked this arrangement because how much money you collect is based on how well you do your job, a win win situation. You win because you become very good at your job and it shows in how much money you collect, therefore bringing you more business and more money. Your clients love it because you are sending them money they would have otherwise never collected.
If you are thinking about starting your own collection agency you have to decide if you want to start it from home or from an office, you will need basic office equipment including one or more computers and a printer. You would need to be knowledgeable with the Fair Debt Collection Practices Act, have a business and marketing plan, debt collection software, postage meter and/or letter folders, depending on what you will do in house and what you will outsource.
Going back to the Fair Debt Collection Practices Act, this is your rule book and there may also be other laws in your state regarding debt collection that you must follow in addition to the FDCPA. Never pick up the phone or send a collection letter without triple checking everything such as any laws on what must be included in a letter, what time you can and cannot call a debtor, what you can and cannot say and much more.
When you are starting a collection agency you have to think about who your customers might be. Your clients can be any business that extends credit to their customers or who accept payment by check. Credit card companies, such as department store cards, gasoline cards, and others. Anyone who lets a customer leave their store with a product without paying at that moment can use a collection agency.
To build a customer base you can make cold calls to the businesses in your area. You can look through the want ads in the newspaper and find out which businesses are looking for people in their accounts receivable or credit department, this could show a need for your services. Join your local chamber of commerce and/or rotary club, do business locally and become the "go-to" agency locally and you will get recognized nationally and your business will grow.
When you are trying to figure out what to charge for your collection services, you have to check out what other agencies in your area are charging. Visit their websites, request their information, make sure you know what they offer for the price, many agencies offer many different types of services and some are included in the commission while some are an additional fee. Also remember that the older an account is the harder it is to collect, you might consider charging a higher commission rate on older accounts. Keep in mind what your overhead will be each month before you set your prices.
If you're thinking about starting a collection agency you may have some debt collection experience. You may already know the most effective ways to encourage people to pay their bills. The most effective way to encourage someone to pay a bill begins with the creditor, or the business owner the customer is dealing with. If they had to fill out paperwork and be credit approved before being allowed to walk out of the store without paying, they are a little more likely to pay their bill. When I had my agency most creditors did not do this, so many of the accounts I was trying to collect on really didn't think I was serious or the creditor was serious. The most effective ways I have found to help collections move right along are:
1. Collecting in person
2. Collecting by phone
3. Collection letters
I have to add that none of the above work without the most effective collection tool which is: FOLLOW UP!
Starting a collection agency is something you can do part time in the beginning and then move on to full time as you build your business. You will have to prove yourself by being a good collector to get clients and to get them to tell their friends about your agency. There is a lot of competition out there but there always seems to be more debt that needs to be collected. The biggest mistake people make when starting a collection agency is not having any knowledge about the industry and not having any experience. To be a good bill collector you really need to know the FDCPA, have patience, stay in control of collection calls and end the call with a positive result. Education will be the key to your success.
Monday, February 6, 2012
Stop Collection Agency Harassment - ChisholmVentures.com
Wednesday, January 25, 2012
Collection Agency Information | Debt Collection Agencies
Saturday, December 17, 2011
Stop Collection Agency Harassment from CACH CACV
Saturday, December 10, 2011
Online Collection Agency | Debt Collections
Saturday, December 3, 2011
How To Select A Collection Agency
The unfortunate situation has arisen: you need to collect on a debt. You need a collection agency. While a look through the Yellow Pages will yield scores of collection agencies, not all of them are created equally. You need an agency that will work for you and carry out your needs. Here are a few questions to keep in mind when looking for a collection agency to suit your needs:
How much and what kind of experience does the agency have?
Do they have the experience necessary in your field? Will they know the jargon and how to make connection with the client? Have they the ability to work with the kind of sum you need to collect? Can you get references from another organization your field that has used this agency?
Is this a professional organization?
This collection agency is going to be representing you. It is vital that their practices reflect the values that your organization lives up to. Bad contact with a client could damage your reputation.
Does this collection agency know the local laws and have good knowledge of the resources available to them in your community?
Most agencies utilize skip tracing and formal written communication to deal with clients. Do they have access to the kind of information they will need to connect with your client? Do they know and live up to local laws that regulate debt collectors? Don't forget - this company is working for you - any laws they break or bad practices they engage in will reflect on you.
How willing is the collection agency to take into account your wishes and expectations?
Knowing that the collection agency values your wishes and instructions are key to a good outcome in the collection process. An agency that follows your instructions is one that is worth your time and hard-earned money.
Does the collection agency offer advice and consultation to its clients?
Some collection agencies not only collect debts for clients, but also offer advice and assistance to minimize bad customers in the future. Collection agencies have a wealth of experience and if they are willing to share it with you, you stand to gain a lot from their information and assistance.
Collection Agency Services assists you in finding a collection agency that suits your individual needs. Our website is designed to make the search for a collection agency easy and hassle-free.
Thursday, November 24, 2011
Midland Funding MCM Midland Credit Collection Agency Harassment
Tuesday, November 22, 2011
Can a Collection Agency Sue For Debt?
Can a collection agency sue for debt? Many people who are over their heads with credit cards, car loans, and other bills want the answer to this question. Unfortunately, if you are behind on your bills, a collection agency can pursue remedies through the court system.
But they have to do it legally.
The Federal Trade Commission (FTC) has specific regulations that cover debt collection agencies. The Fair Debt Collection Practices Act keeps creditors from using deceptive, abusive, or unfair practices. These include threatening violence or harm, publishing your name in a newspaper or online, misrepresenting the amount you owe, telling you that you will be arrested if you don't pay, and contacting you by postcard.
Only companies which collect money on behalf of others are covered by this law. There are other regulations that cover contacting you as well. Debt collectors can only call you between 8 a.m. and 9 p.m. They may not call you at work unless you give them written permission to. That's all well and good. But it still leaves the question "can a credit card company sue for debt?"
Unfortunately they still have the remedy of going to court and getting a Judgment against you. At that point, they can execute the Judgment and potentially seize any assets including bank accounts, cars, or even real estate. They can also garnish your wages. You do have options though.
You can negotiate the amount down. The collection agency may require that you pay a lower lump sum or they may be happy to get the amount over a set amount of time. If you cannot negotiate successfully on your own, enlist the aid of a debt reduction company.
Finally, you have the option of declaring bankruptcy. At this point, none of your creditors can pursue court action against you.
So, in sum, the answer to "can a credit card company sue for debt?" is yes.
Saturday, November 19, 2011
Irish Collection Agency
Friday, November 11, 2011
Valentine and Kebartas Collection Agency
Valentine & Kebartas prides itself as a collection agency with a difference. On their website they identify that they started with three employees in 1994 and have grown to over 400 employees with offices in, Massachusetts, Idaho, and Florida and in the country of Panama.
They vow to make a difference from other collection agencies by their commitment to the client. They reveal an impressive list of clients and industries they serve. Their site is easy to navigate and has an accessible link where you are encouraged to speak with a representative about your delinquent accounts.
Complaints
The Better Business Bureau (bbb.org) gives Valentine and Kebartas, Idaho office a rating of F. This is partly because there is insufficient information to determine a rating and also because of the 17 complaints filed against it, 10 of them have reportedly not been responded to at the time of review.
The Massachusetts office has a rating of C. With a record of 112 complaints in the last 36 months and of those 44 were in the last 12 months. Of the 112, sixty-four percent were related to credit, billing or collection issues. This is not surprising considering that Valentine and Kebartas are a collection agency.
Harassing telephone calls and bad manners are some of the complaints posted on complaintsboard.com. The mandate of the agency is to collect on the debt for their clients. Remember that they are commissioned agents and will get paid a portion of the proceeds collected. That is what drives them. With the desire to collect and get paid they are determined to obtain the bad debts.
Often shady practices of intimidation are used to pull money from dry coffers. Threats and bullying are common techniques used to try to draw money from debtors. There are rules and regulations regarding contact and telephone calls. They are not allowed to contact you after 8pm and repeated calling is not allowed. As are threats, name calling, imply that you are lying, and other tactics such as threat of garnishee wages and repossessing items.
What to Do
If this happens and you are at the end of a series of calls from a collection agency then you must write a 'cease and desist' letter to the collection agency. It must be sent via registered mail and signed that they have accepted it. This is important to have a signature so they are unable to say that "I never got it" type of thing.
Sample letters can be obtained with a simple internet search and in the meantime, debtors should become familiar with the Fair Debt Collection Act to get a handle of the 'do's and don'ts' of collection and what rights those who owe money have against debt collectors and original creditors.
Monday, November 7, 2011
Sample of a Debt Validation Letter For the Collection Agency
If you are unsure of a debt that a collector has contacted you about the first thing you must do is send a debt validation letter to the collection agency that is constantly calling you. The purpose of the letter is to make sure the collection company has rights to collect money from you in the first place.
Suppose you paid the debt collector. Later down the road, the original creditor calls you and says you still owe the money that you paid the creditor because they were not related to the collection agency in anyway.
This is where debt validation kicks in. According to the Fair Debt Collections practices act you have a right to make an agency validate a debt. The purpose of this act is to protect consumers that constantly deal with collection agencies. You have 30 days from the day you first talk to a debt collector to send a validation letter. If you do not do this your rights will not be protected.
Below is a sample of an appropriate validation letter to send to a collections agency.
Smyth & Proctor Collection Agency
1700 East 33rd Street Baltimore, MD 21251
To Whom It May Concern,
My name is First Last. I am writing you because I was recently contacted from this company about a debt that your company claims I owe. This is NOT a refusal to pay but I do not recall ever having doing business with this company and I am uncertain if you can legally collect monies from me for this debt.
The fair debt collection practices act, 15 USC 1692g Sec. 809 states that I have am allowed to dispute this debt. I have chosen to exercise this right. I am, therefore, choosing to exercise this right as much as I legally can.
On that note I am requesting that you send me these documents as verification of the debt: the name and address of the original creditor, how you calculated the amount you say I owe you, and the license that you are legally able to operate in my state.
I am aware of my rights under the fair debt collection practices act which states that you cannot attempt to collect the debt from me until you validate this debt. I am also aware you're your company is not allowed to place negative/derogatory/misleading information on my credit report. If I find out that you have violated this right I will call my lawyer and take legal action.
If I do not receive a response about this matter in 30 days you no longer have a right to attempt to collect a debt. You are also not allowed to communicate with my spouse, lawyer, or anyone I have relationships with; this is the law please respect my legal rights.
From this point forward you are only to contact me in writing at the address on this letter. The purpose of this letter was to get you to fix your records for an account that I am legally disputing.
Sincerely,
First Last
Thursday, November 3, 2011
CBCS Collection Agency
CBCS, otherwise known as CBCS National, is a collection agency based out Columbus, Ohio. CBCS is a leader in the collection industry. They are known for illegally trying to collect on accounts that are out of the statute of limitations. They typically send letters stating that you owe them money. They will also call you by phone. Many times they are very rude and will even yell at consumers.
At their website, they claim to specialize in health care collections, but they are also known to collect for telecommunication companies such as MCI WorldCom and Bell South. CBCS seems to be highly disorganized and usually has very little knowledge of the accounts they collect on. They are known to frequently mix up family member names and call the wrong homes and workplaces harassing people that don't even owe them money.
If a CBCS employee ever calls you and asks you for personal information the best thing to do is ask them to quit calling and tell them you will handle the situation by mail. Never give them names of family members, work phone numbers, social security numbers, etc. Don't even tell them where you work. Debt collectors try to upset and intimidate consumers you into paying them money. They will also try to embarrass consumers and make them feel guilty - whatever it takes to get their money.
When dealing with collection agencies like CBCS, it's best to be prepared. Learn your rights and get familiar with the Fait Debt Collection Practices Act (FDCPA). The FDCPA gives consumers the right to dispute and obtain validation of debt information from a collection agency to ensure accuracy. The FDCPA creates guidelines under which debt collectors may conduct business and eliminates abusive debt collection practices.
It's also wise to get familiar with the Fair Credit Reporting Act (FCRA) and your state's debt collection laws. By being a wise and informed consumer you can fight back against debt collectors and their unlawful tactics.